Legal

Refund Policy

Last Updated: January 12, 2026

Your satisfaction is important to us. If you experience any issue, please contact us first. We will do our best to resolve the problem quickly and fairly.

Refund Eligibility

Situation Refund Eligibility
Duplicate payment for the same order ✓ Full Refund
Payment successful but order not created ✓ Full Refund
Incorrect report selected (contact us immediately) ✓ Report can be changed within 30 minutes. contact us
Report delivered but customer is dissatisfied with the content ✗ No Refund
Incorrect information submitted in the order form ✓ Report can be changed within 30 minutes. contact us
Change of mind after payment ✗ No Refund

How to Request a Refund

To request a refund, please follow these steps:

  • Step 1: Visit our Contact Page
  • Step 2: Select or mention "Refund Request" as the subject
  • Step 3: Provide your Order ID and payment details
  • Step 4: Clearly explain the issue you experienced

We will review your request and respond within 24 hours.

Refund Processing Time

Approved refunds are typically processed within 5–7 business days and returned to the original payment method used during checkout.

Depending on the stage of report preparation and administrative costs incurred, customers may be eligible for a refund of up to 80% of the order value. Refund amounts are reviewed on a case-by-case basis and are subject to our refund eligibility criteria.

  • UPI: 1–3 business days
  • Credit / Debit Cards: 5–7 business days
  • Net Banking: 3–5 business days
  • Wallets: 1–2 business days

Report Delivery Issues

If you have not received your report within 24 hours, please first:

  • Check your Spam or Junk folder
  • Confirm that the email address provided is correct
  • If you still cannot find it, contact us and we will resend it

In most cases, delivery issues can be resolved by resending the report.

Incorrect Information Submitted

If you accidentally submitted incorrect information such as the wrong date of birth, please contact us immediately with your Order ID within 30 mins.

If we are contacted before the report has been prepared and delivered, we may be able to update the information and generate the report using the corrected details at no additional cost.

Once a personalized report has been completed and delivered, changes and refunds may no longer be possible.

Contact for Refund Assistance

If you require help regarding a refund request, please contact us:

📧 support@numerologyjyotish.com
Or use our Contact Form and include "Refund Request" in your message.